Our Services to Our Value Added Resellers (VARs)


Whether you would prefer to implement our system yourself or desire us to assist throughout, JAAS Systems has a path for you to follow.  We offer a wide range of Professional Services: training, implementation, process improvement, software customization and support.  Our Professional Services team members come from a variety of backgrounds including; financial and accounting, distribution and manufacturing, which provides invaluable experience when assisting you in satisfying your customer’s needs.

Training

When you become a JAAS Systems Value Added reseller (VAR) you will have the opportunity to receive training on the JAAS Advanced Manufacturing Software (JAMS) so you will have the knowledge necessary to sell, implement, and support your clients.  Training classes are held periodically throughout the year and we provide distinct levels of training for our Partners:

Acumatica

M100 – JAAS Advanced Manufacturing Software (JAMS) for Acumatica Basic
The Basic Training Class will provide a general overview of the manufacturing market and product overview. Attendees will also receive an over view of the software installation,integration with Acumatica Cloud ERP and an overview of the setup and configuration of the JAMS for Acumatica Manufacturing Suite. Successful completion of the M100 course will lead to becoming a Certified Sales Partner.

M200 – JAAS Advanced Manufacturing Software (JAMS) for Acumatica Intermediate

The Intermediate Training Class will provide attendees with an understanding of the markets JAMS for Acumatica fits best, while also learning to implement the system through a combination of classroom discussion and hands-on exercise. Detailed system management (software installation, updates/upgrades and troubleshooting), setup, configuration and the more advanced features of the core modules (Bill of Material/Routing, Production Management, andMRP) of the JAMS for Acumatica Suite will be taught. Successful completion of the M200 – Course is the first step toward certification to implement JAMS for Acumatica and becoming a Certified Sales and Services Partner.

M210 – JAAS Advanced Manufacturing Software (JAMS) for Acumatica Intermediate II

The Intermediate II Training Class will provide the opportunity to learn the features andfunctions of the additional integrated modules of JAMS for Acumatica; currently Estimating, Product Configurator, and Advanced Planning and Scheduling. Through classroom discussions and hands-on exercises, attendees will learn the manu acturing markets that can benefit from the additional functionality and how to implement and support these additional modules.

MYOB Advanced

M100 – JAAS Advanced Manufacturing Software (JAMS) for MYOB Advanced Basic
The Basic Training Class will provide a general overview of the manufacturing market and product overview. Attendees will also receive an overview of the software installation, integration with MYOB Advanced Cloud ERP and an overview of the setup and configuration of the JAMS for MYOB Advanced Manufacturing Suite.  Successful completion of the M100 course will lead to becoming a Certified Sales Partner.

M200 – JAAS Advanced Manufacturing Software (JAMS) for MYOB Advanced Intermediate
The Intermediate Training Class will provide attendees with an understanding of the markets JAMS for MYOB Advanced fits best, while also learning to implement the system through a combination of classroom discussion and hands-on exercise. Detailed system management (software installation, updates/upgrades and troubleshooting), setup, configuration and the more advanced features of the core modules (Bill of Material/Routing, Production Management, and MRP) of the JAMS for MYOB Advanced Suite will be taught. Successful completion of the M200 course is the first step toward certification to implemen JAMS for MYOB Advanced and becoming a Certified Sales and Services Partner.

M210 – JAAS Advanced Manufacturing Software (JAMS) for MYOB Advanced Intermediate II
The Intermediate II Training Class will provide the opportunity to learn the features and functions of the additional integrated modules of JAMS for MYOB Advanced; currently Estimating, Product Configurator, and Advanced Planning and Scheduling. Through classroom discussions and hands-on exercises, attendees will learn the manufacturing markets that can benefit from the additional functionality and how to implement and support these additional modules.

Implementation Services

JAAS Systems’ Professional Services team has deep knowledge of the product and best practices for implementation.  We work in conjunction with your services team to ensure a successful implementation for your customer.  Our implementation methodology works within your team’s project plan.

The implementation methodology that JAAS Systems follows has been subject to continuous improvement since we began in 1999.  Components of the methodology have evolved to keep pace with new technologies in hardware, software, and management.  The overall approach described is tailored for the specific customer.  However, the periodic review points and final customer approval are always considered mandatory.

JAAS Systems’ projects are often performed with a pre-defined implementation due date.  In such an environment, it is critical that the assignments are completed on time, within budget, and in a quality manner.

In order to achieve these goals, JAAS Systems has developed a logical approach to implementation.  The approach allows an environment that provides proper planning, management, control, review, and customer approval.  In addition, the methodology must suit the customer organization.  To this end, implementation of the methodology begins with a review of the customer’s organization, policies, technology, and existing standards.  As a result of this process, a “custom” version of the methodology which has been approved by the customer is used for that particular project.

JAAS Systems’ implementation methodology consists of six major components:

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Discovery and Planning

This component of JAAS Systems’ methodology includes reviewing the customer operations, setting and prioritizing goals, developing detailed implementation plans, structuring the project and assigning responsibilities.

Design and Configuration

This component of JAAS Systems’ methodology includes project team education, planning and structuring the initial testing environment, conducting the initial testing, identifying required procedures, and identifying any potential customizations.

Documentation (Operating Procedures)

This component of JAAS Systems’ methodology includes developing and revising business policies and procedures, further development of the test database, and validating written procedures from the initial testing.

Testing (Conversion, Mapping, and Customization)

This component of JAAS Systems’ methodology includes developing final cutover plans, mapping and specifications, developing and testing the data conversion programs, developing and testing customizations, and manual data entry.

End User Training and Deployment

This component of JAAS Systems’ methodology includes detailed end-user training, pre-implementation review, finalizing and adjusting the Deployment plan, and final conversion.

Post Implementation Review

This component of JAAS Systems’ methodology includes a formal project review, assessing end user proficiency, verifying compliance with procedures, assessing system performance, and identifying any next steps.

Support Services

JAAS Systems is committed to providing exceptional and efficient support and solutions to our Partners.  The JAAS Support team has a deep knowledge regarding the execution and use of JAAS Advanced Manufacturing Software (JAMS for Acumatica), (JAMS for MYOB Advanced), (JAMS for Microsoft Dynamics SL) and the Acumatica Cloud ERP Suites; thus we strive for accurate and quick resolutions so your customer’s business can continue running smoothly.

We provide several levels of support for you.  For more detailed information about our support levels and services please contact info@jaas.net or if you are in Australia or New Zealand contact anz@jaas.net.

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